APSRTC is committed to provide consistently high quality of services and to continuously improve the
services through a process of teamwork for the utmost satisfaction of the
passengers and to attain a position of pre-eminence in the Bus Transport
The origin of APSRTC dates back to June1932, when it was first established as NSR-RTD (Nizam State Rail & Road Transport Department), a wing of Nizam State Railway in the erstwhile Hyderabad State, with 27 buses and 166 employees. During the past 74 years, it has registered a steady growth from 27 to 19,270 buses with 766 bus stations, 208 depots and 1,880 bus shelters.
The Corporation's buses cover 6.63 million KMs. and carry 127.87 million people to their destinations every day. They connect 24,336 villages to all major towns and cities in A.P which constitutes 95% of road transport. APSRTC operates to City and Mofussil areas. The Corporation's buses also ply to important towns and cities in the neighboring states of Tamilnadu, Karnataka, Maharashtra, Orissa and Chattisgarh.
The entire network is under the administrative control of 23 Regional Managers in 6 Zones. Zonal head quarters are at Hyderabad. APSRTC under the present name was established on 11th January 1958 in pursuance of the Road Transport Corporations Act 1950.
Andhra Pradesh State Road Transport Corporation has been leading by an example. It has a number of firsts to its credit in India:
First to nationalize passenger road transport services in the country-1932.
First to introduce long distance night express services.
First to introduce A/C sleeper coach, Hi-Tech, Metro Liner, Metro Express and Inter-City services.
First to introduce Depot computerisation-1986.
First to appoint Safety Commissioner for improving the safety of the passengers.
All the 208 Depots in the state are computerized.
Reservation of tickets on telephone and door delivery of tickets.
To provide safe, clean, comfortable, punctual and courteous commuter service at an economic fare.
To provide employee satisfaction in financial and humanistic terms.
To strive towards financial self-reliance in regard to performance and growth.
To attain a position of reputation and respect in the society.
Principles Of Operation
To provide efficient, effective, ethical management of the business.
To assist the State administration in attaining good governance.
To treat the customer, i.e. passenger, as a central concern of the Corporation's business and provide the best possible service.
To explore and exploit technological, financial and managerial opportunities and render the business cost effective at all times.
To regularly and constantly improve the capabilities of employees for higher productivity.
To focus on service conditions and welfare of the employees and their families consistent with their worth to the Corporation.
To fulfill its obligation to the State and Central governments by optimizing return on investment.
To emphasize environmental and community concerns in the form of reducing air and noise pollution.
To consciously conform to the policy guidelines of the State in its business operations.
To reach a position of pre-eminence in bus transport business.